Pre & Post Loss Services

Through decades of experience with hundreds of clients, we have identified the critical decisions and steps that must be undertaken in a pre-event environment for an effective response to optimize successful outcomes. We can customize these engagements to ensure quick, effective management of each and every event for our clients.  With our broad network - scalable to the largest disasters, Crawford has the resources to assist you.

Business Continuity
Business interruption is an exposure common to all businesses regardless of type or size. Loss of critical functions caused by natural or man-made hazards such as terrorism, fires and explosions, earthquakes, windstorms among others, can have an immediate impact on your company's revenue and profits and business reputation.  Working with your Business Interruption insurer, our adjusters may be able to recommend available steps to minimize your loss.  Executed properly, the longer term uninsurable financial consequences such as shareholder value and market share can be maintained as well.  It protects a business owner against losses resulting from a temporary shutdown because of fire or other insured peril. Whatever the size of business or however complex the loss, Crawford has the right expertise and depth of knowledge to offer an effective response to all business interruption claims. Learn more about services in your area.

Catastrophe Planning
We are the insurance industry's leading independent adjusting resource for claims management in response to natural and man-made disasters large or small.  Through decades of experience with hundreds of clients, we've seen what works ... and what doesn't.  We've identified critical decisions and steps that must be undertaken beforehand to more smoothly respond at the time of need.  Our experts can work with you to ensure that our response is in harmony with yours, thus minimizing duplication of effort and maximizing efficiency at a time when it's needed most.  In the end, our goal is to optimize successful outcomes for you and your customers through customizing our response to your needs and exposures, thus ensuring quick, effective management of each and every event. Learn more about services in your area.

Product Recall
A product recall is a request to return to the maker a batch or an entire production run of a product, usually due to real or perceived quality issues. The recall is an integral part of the effort to protect brand and corporate image. Handled well, the outcome can be an enhancement of brand image, increased customer satisfaction and limit potential liability. While the expense of the Recall can be costly to a company because they often entail replacing the recalled product or paying for consequential damages, it is often less than the damage caused to the brand name and reduced trust in the manufacturer.  When you're facing the potential of a mass tort or catastrophic liability loss, an immediate and effective response is crucial. Crawford & Company can provide a global rapid-response to the event through our network. Our team has the experience and expertise to meet your emergency response needs and manage all aspects of the Recall. Learn more about services in your area.

Our warranty solutions include a wide range of inspection and claims administration services to clients outside of the insurance industry.  We also deliver the optimal suite of warranty solutions to manufacturers and retailers in the home construction and building products industry. Through field audits and desk reviews we perform extensive quality assurance. Learn more about services in your area.